Nevada CPA

Courses

Internal Customers: Winning from the Inside Out

Description:

If you take care of your people, they will take care of your customers. It's as simple as that. Who is YOUR internal customer? As organizations hyper-focus on customer-centric transformation, the needs of your employees and managers will shift too. Create a differentiated customer experience for your people. Learn how to identify and visualize their pain points and opportunities. Optimize their employee experience using key consulting skills and journey maps that deliver actionable insights. This will have a direct impact on your external customer's experience! This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.


Course Details

Date & Time:

Friday, November 26, 2021

9:30am – 10:30am

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Location:

Online

Vendor:

CPA Crossings LLC

877-370-2220

Field of Study:

Business Management & Organization

CPE Credit:

1 hour CPE credit

Registration for this event has passed.

Course Pricing

Member Fee

Applicable if you are a NVCPA member in good standing.

$49.00
Non-Member Fee

Applicable if you are not a NVCPA member.

$49.00
Your Price $49.00

Instructors